Skip to main content

Our Terms Of Use And Policies

Cancellation Notice Policy

E&G Aesthetic Institute, Inc has a minimum 48-hour notice cancellation policy. We ask that you please reschedule or cancel at least 2 days before the beginning of your appointment. Should you need to cancel or reschedule your appointment, please provide a minimum of a 48 hour notice to the practice by calling or texting 949.867.0091 so that we can accommodate you and other patients waiting for an appointment.
Late cancellations with a notice of less than 48 hours in advance of set appointment date will automatically forfeit the $49.00 non-refundable booking fee and be charged $49.00 to the credit card on file. “No Shows” where a patient misses an appointment without notice to the practice will be charged the non-refundable $49.00 booking fee PLUS a $49.00 “no show” fee for a total of $100.00 to the credit card on file.  No exceptions. To avoid fees, call or text (949) 867-0091 a minimum of 48 hours before your appointment to cancel or reschedule.

01

Disputes, Claims, or Proceedings

Except where otherwise prohibited, you agree that all disputes, claims, or proceedings, directly or indirectly arising out of your use of the E&G Aesthetic Institute, Inc. website shall be resolved exclusively by arbitration, which can be pursued by you only on an individual basis and not on behalf of any other individuals, including without resort to any form of class action. You agree that, by using this website, that you and E&G Aesthetic Institute, Inc. are each waiving the right to a trial by jury or to participate in a class action, and that all disputes with E&G Aesthetic Institute, Inc . arising in any way from the use of this website shall be resolved exclusively through final and binding arbitration, and not by a court or jury.

02

Content on Website is for Informational Purposes Only

The information on this website is for informational purposes only. It is not intended to provide medical advice and should not be used for medical, diagnostic, or treatment purposes. Testimonials on this site do not guarantee that others will achieve the same or similar results. The outcomes described in testimonials may not be typical, and individual results can vary.

03

Treatment Outcomes and the Practice of Medicine

E&G Aesthetic Institute is dedicated to providing top-quality care. We ensure transparency in all our interactions. The fields of medicine and aesthetics are not precise, and treatments at a medical spa are considered medical practice.  Treatment outcomes can vary greatly from person to person. As such, results cannot be precisely predicted, and payments are for the treatments administered, not for specific outcomes. Despite this, we always aim to achieve the best possible results for you. Although favorable results are expected, there is no assurance or guarantee regarding the outcomes you may experience. Additional treatments or interventions for complications might be needed occasionally, which could lead to extra costs that you may need to cover. Thank you for choosing us!

04

Rights Reserved

E&G Aesthetic Institute, Inc will attempt to communicate policy changes with patients and potential patients in advance when feasible. However, we do reserve the right to change our policies without prior notice. Please be advised that E&G Aesthetic Institute, Inc. and E&G Aesthetic Institute are one and the same practice. E&G Aesthetic Institute reserves the same rights, policies and terms as E&G Aesthetic Institute, Inc.

05

Practice-Patient Relationship

We thank you for choosing E&G Aesthetic Institute, Inc. and adore our patients. However, we do reserve the right to refuse service at any time, to anyone, for any reason.

06

Client Reviews

I highly recommend Elena, PA-C. She was incredibly knowledgeable and detail oriented. Elena took her time to do the fillers and educated me on what would help with other areas of concern. Elena was personable and patient. I highly recommend her if you are looking for someone that is experienced with dermal fillers, Botox, and other injectables. I'll be back!

Gita R.Real Patient of Elena Gavilanes, PA-C

I was so nervous to get my lips done after 3 years but honestly elena was AMAZING. Her hands are so light I didn't feel a thing, I barely had any bruises that's How GOOD SHE IS!! she made me trust her right way. She listened to what I like and what I needed for my lips and did exactly what I requested! She's definitely the person to go to! Everyone in the office was so welcoming and nice. I just loved loved my experience overall.

Rawan A.Real Patient of Elena Gavilanes, PA-C

Omg thank you Elena for my new lips! I've had them done 3 times and I've never had them look this good.
I will definitely be coming back to her for more and I'm so happy I finally found my filler person!!

Maria O.Real Patient of Elena Gavilanes, PA-C

I wanted to say that I had a phenomenal experience. My practitioner was Elena, did an exceptional job, explaining the procedure with tremendous detail, and her bedside manner was amazing. I already have people reporting back to me that my skin looks better than ever. This is definitely a company you can trust.

Felicia D.Real Patient of Elena Gavilanes, PA-C